Privacy Policy

PEUSTARJAR FOODS PRIVATE LIMITED ("Peu", "we", "our", "us") is committed to protecting your privacy and maintaining the highest standards for secure transactions. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the terms described in this policy.

1. Overview

This Privacy Policy describes the personal information we collect, how we use it to fulfill our services and improve our offerings, how we may share such information with trusted third parties, and the rights you have in relation to your data. It also explains the technologies we use to enhance your shopping experience, and how you may contact us for any concerns related to your privacy. This policy may be updated periodically, and we encourage you to review it regularly.

2. Collection of Personally Identifiable Information (PII)

We collect only the essential information required to complete your orders, communicate updates, and improve your shopping experience. This may include your name, email address, phone number, shipping and billing addresses, and information about your device such as your IP address, browser type, and browsing behavior. Information is gathered when you register on our site, place an order, subscribe to our newsletter, or otherwise interact with our platform. This data helps us ensure secure service, reduce fraud, and understand our customers’ preferences more effectively.

3. Payment Information

PEUSTARJAR FOODS PRIVATE LIMITED does not store or collect your credit card, debit card, UPI, or any banking credentials directly. All payment transactions are securely handled by authorized third-party payment gateways. These providers adhere to stringent data security protocols, ensuring your sensitive financial information is protected during transmission.

4. User Registration and Account Security

When you register on our website to make a purchase or access certain features, we ask for your basic details such as name, email, and a password. This information allows you to access a personalized shopping experience and manage your orders efficiently. We strongly advise you to keep your account credentials secure and avoid sharing them with anyone. If you suspect that your account has been compromised, please update your password immediately.

5. Cookies and Tracking Technologies

To improve user experience and optimize our website, we use cookies and similar tracking technologies. Cookies are small files stored on your device that help us remember your preferences, maintain session integrity, and analyze website traffic. These tools enable us to personalize content, speed up your navigation, and serve targeted promotions. While most browsers accept cookies by default, you can choose to disable them. However, doing so may affect the website’s functionality or limit your access to some features.

6. Use of Personal Information

Your personal information is used to process orders, respond to inquiries, facilitate deliveries, and provide updates about your purchases. We may also use it to inform you about new product launches, discounts, and special offers that match your preferences. Information gathered may help us detect fraudulent activities, improve our website functionality, and enhance the relevance of our communications. Any marketing communication will be optional, and you can opt out at any time using the unsubscribe links or by updating your preferences.

7. Communication and Marketing

If you provide us with your email or phone number, you may receive communications from us including order updates, product announcements, promotional messages, or customer satisfaction surveys. These communications may come via email, SMS, or phone calls. We ensure that marketing messages are only sent to customers who have opted in, and we offer a clear and easy way to opt out of receiving them at any time.

8. Sharing of Information

We may share your personal information with trusted third parties such as delivery partners, payment processors, and customer support vendors strictly for the purpose of fulfilling your orders and supporting our operations. These partners are required to keep your information confidential and may not use it for any purpose other than as directed by PEUSTARJAR FOODS PRIVATE LIMITED. We do not sell, rent, or distribute your personal information to unrelated third parties. In exceptional cases, we may disclose information if required by law, court orders, or to enforce our legal rights or protect our users.

9. Data Security

We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse. Our website is secured with SSL encryption, and we regularly monitor for vulnerabilities. While no method of data transmission over the Internet is completely secure, we strive to use industry-standard practices to ensure the safety of your data.

10. Data Transfers

All your personal data is stored and processed in accordance with Indian data protection laws. In cases where your data is transferred outside of India for processing by third-party service providers, we ensure that adequate safeguards are in place to protect your information in accordance with applicable legal requirements.

11. Your Rights and Choices

You may access, update, or correct your personal information at any time by logging into your account. You also have the right to opt out of receiving marketing communications, delete your account, or request the removal of your data from our records. To do so, you can contact our customer support team through the details provided on our website.

12. Business Transfers

If PEUSTARJAR FOODS PRIVATE LIMITED undergoes a business transition such as a merger, acquisition, or asset sale, your personal information may be transferred to the new entity as part of that transaction. In such cases, the successor entity will continue to protect your data in accordance with this Privacy Policy.

13. Consent

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with our practices, please discontinue the use of our services. Your continued use of the website will be considered as your consent to collect and use your information as outlined here.